- In the case of Wind3 and Sky, the modem always arrives before activation;
- In the case of Fastweb, the modem arrives after the technician arrives if it is a new activation, or a few days earlier if it is a fixed number change.

- Identity documents (identity card/licence/passport and health card);
- Photo of the sim if you wish to keep your mobile phone number;
- Bank details for automatic top-up.

- Identity documents (identity card/passport/passport and health card);
- E-mail for sky-id;
- Bank details.

- Carabinieri report for loss or theft (MANDATORY);
- Identity papers (identity card/licence/passport and health card).

- If I connect the same Google account on the new phone I transfer all the data saved on it;
- If I connect the devices via cable or Wi-Fi (with the appropriate apps) I can transfer all the data to the new phone;
- If the old phone is not working, nothing can be recovered except the data saved on Google

- For mobile and fixed utilities, in-store checks must be made approximately every 24 months;
- For sky utilities in-store checks must be made every 18 months;
- For electricity and gas, in-store checks must be made every 12 months.

- Identity documents (identity card/passport and health card);
- Land registry data plus tenancy agreement if rented;
- Bank details if domiciliation is desired.

- Identity documents (identity card/passport and health card);
- Bills from the old supplier;
- Bank details if domiciliation is desired.

- As far as electricity consumers are concerned, the switch with volture can be easily done with the same documentation required for normal switches;
- As far as gas utilities are concerned, it cannot be done directly:
1) First do the turn-over with the current supplier and then the switch;
2) Make the switch in the name of the old holder and then make the changeover with the new supplier.